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Mission Statement

The Coral Gables Police Department is recognized as one of the finest law enforcement agencies in the nation. We are proud of the high quality of service we provide to the resident and visitors of Coral Gables. To maintain this well-deserved reputation, we must strive for excellence. It is essential that all allegations of police misconduct are investigated thoroughly and objectively. This will assure the public that official misconduct will not be tolerated, and at the same time will provide a process whereby unjustly accused officers can be vindicated. The responsibility and authority for these investigations fall within the Coral Gables Police Department and are vested in the Office of the Chief of Police, Internal Affairs Section.

Complaint Process 

Citizen complaints against Coral Gables Police Officers and/or non-sworn employees are investigated by the Internal Affairs Unit.

All complaints will be accepted by the Internal Affairs Section and can be received in person, by letter, by telephone, or by e-mail. Anonymous complaints are also accepted.

Contact the Coral Gables Police Internal Affairs Section at: 

2801 Salzedo Street
Coral Gables, FL 33134
Phone: (305) 460-5450 during business hours (8:00 a.m. to 4:00 p.m., Monday thru Friday) 
Fax: (305) 460-5493
E-mail: internalaffairs@coralgables.com

You may at any time speak with a Supervisor to initiate a complaint on any employee of the Police Department.

If you prefer to mail your complaint, send it directly to the Internal Affairs Section at the Coral Gables Police Department.

Upon receipt of the complaint, you will be contacted by the Internal Affairs Section and/or a Supervisor.  At this time you may be requested to provide a sworn statement(s), produce any evidence of allegations and/or discuss the complaint in detail.

Following a thorough and impartial investigation, a disposition will be rendered based on all available factual information. The complainant will be contacted at the completion of the investigation, and will have an opportunity to discuss the disposition of the complaint.

Warning:  Filing a false complaint is a crime. False complaints are forwarded to the State Attorney’s Office so filing criminal charges can be considered.

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Last updated: 7/11/2014 1:56:08 PM